Introduction

Welcome to NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics). By accessing or using our website and logistics services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging in any business with us.

These Terms govern all services provided by NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics), including air freight, sea freight, warehousing, door-to-door delivery, customs clearance, cross-trade logistics, and courier services.

1. Services Offered

NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics) provides domestic and international freight forwarding solutions, logistics management, warehousing, and customs clearance.

All services are subject to availability, operational feasibility, and compliance with international shipping and customs regulations.

2. Use of the Website

By using our website, you agree not to engage in any activity that:

• Violates applicable laws or regulations.
• Disrupts or interferes with our network or operations.
• Involves unauthorized access or misuse of our content or data.

We reserve the right to modify, suspend, or discontinue any aspect of our website at any time.

3. Booking and Payments

All bookings for freight or logistics services must be confirmed in writing or through official communication channels.

Payment terms will be communicated before service initiation. NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics) reserves the right to revise rates, apply additional charges, or withhold service in case of non-payment.

4. Liability

While we ensure careful handling of shipments, NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics) shall not be held liable for loss, damage, or delay caused by:

• Circumstances beyond reasonable control.
• Acts of nature, war, strikes, or customs delays.
• Insufficient packaging or inaccurate documentation.

Insurance coverage can be provided upon request for export and import shipments.

5. Documentation

Clients must ensure accurate and complete shipping documentation. NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics) shall not be responsible for delays or penalties due to incorrect or missing documents

6. Confidentiality

All client data, documents, and shipment details are treated as confidential and used solely for business purposes related to the shipment process.

7. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Chennai, Tamil Nadu.

8. Amendments

NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics) reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.