• No. 24/27, 2nd Main Road,New Colony, Chromepet, Chennai-600 044, Tamil Nadu, India.

Frequently Asked Questions (FAQ)

 Home  --  FAQ

General Questions

Recently Asked Questions

At NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics), we understand that our clients may have questions regarding freight forwarding, logistics solutions, customs clearance, and shipping processes. To help you, we’ve compiled a list of the most commonly asked questions with detailed answers.

1.What services does NRK Groups (Freight Forwarder Pvt Ltd and
NRK Logistics) provide?
We provide comprehensive logistics and freight forwarding solutions, including air freight, sea freight, customs clearance, warehousing, courier services, and end-to-end supply chain management. Our services are designed to support businesses of all sizes, ensuring smooth cargo movement across India and international markets.
2. What is the difference between NRK Groups (Freight Forwarder Pvt Ltd
and NRK Logistics)?
  • NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics) (Worldwide Freight): Specializes in global freight forwarding services, handling import and export cargo worldwide.
  • NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics): Focuses on domestic logistics, distribution, and supply chain solutions within India.
    • Together, we provide a seamless logistics experience both locally and internationally.
3. Do you offer air and sea freight services?
    Yes, we provide both air freight and sea freight solutions to meet diverse client needs.
  • Air Freight: Ideal for urgent, time-sensitive shipments with fast delivery.
  • Sea Freight: Best for bulk cargo and cost-effective shipping across international routes.Our team helps you choose the most suitable option based on cost, urgency, and cargo type.
4. How do you ensure timely delivery of shipments?
    We ensure on-time deliveries by leveraging:
  • Real-time shipment tracking systems
  • Strong partnerships with airlines, shipping lines, and courier companies
  • Experienced logistics professionals managing operations 24/7 This allows us to provide reliable and transparent freight forwarding services across industries.
5. Do you handle customs clearance and documentation?
    Yes, our customs clearance experts handle all necessary paperwork, duties, and compliance procedures. We ensure that your shipments comply with Indian customs regulations and international trade policies, minimizing delays and ensuring smooth cargo movement.
6. Which industries do you serve?
We serve a wide range of industries including:
  • Food & Beverages
  • Textiles & Apparel
  • Retail & E-commerce
  • Electronics & Technology
  • Automotive & Manufacturing
  • Pharmaceuticals & Healthcare

Our industry-specific logistics solutions are tailored to meet unique supply chain challenges.

7. How can I request a freight quote?
You can request a quote by:
  • Calling our logistics experts directly
  • Filling out our online “Request a Quote” form
    • We will provide a customized freight estimate based on your cargo size, weight, mode of transport, and delivery destination.
8. Do you provide courier and express delivery services?
    Yes, in addition to freight forwarding, we provide express courier and parcel delivery services through our global network. Whether it’s small parcels, urgent documents, or e-commerce shipments, we ensure safe and timely delivery worldwide.
9. Can I track my shipment with NRK Groups?
    Yes, we provide real-time shipment tracking facilities. Clients can track the status, location, and estimated delivery time of their cargo using our tracking system or by contacting our support team. Transparency and visibility are central to our logistics operations.
10. Why should I choose NRK Groups (Freight Forwarder Pvt Ltd and NRK Logistics)?
You should choose us because of our:
  • Global network of logistics partners
  • Customized freight forwarding solutions
  • Competitive pricing and cost-effective shipping
  • Experience in handling complex logistics challenges
  • Strong focus on reliability, safety, and customer satisfaction
    • We are your trusted freight forwarding company in India and worldwide, ensuring smooth, secure, and affordable shipping solutions.